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Services agreement template for any service business

A services agreement template is a contract for any business that sells its time and skills, from agencies and IT support to cleaning, bookkeeping and training. It covers the scope of services, fees, payment schedule, changes, ownership of work, termination and liability. Signee fills it from your deal details and sends it for e-signature.

  • Scope, fees and payment schedule
  • Change orders and client responsibilities
  • Termination with payment for work done
  • Not legal advice, review before signing

Services Agreement

Template, 12 clauses

Not legal advice
  1. 1.Services. What the provider does, where and how often
  2. 2.Client responsibilities. Access, information, approvals, timely feedback
  3. 3.Fees. Fixed fee, hourly rate or monthly retainer
  4. 4.Expenses. Which costs are reimbursed and with what approval
  5. 5.Invoicing and payment. Billing cycle, payment window, late fees
  6. 6.Term. Start date, fixed term or ongoing
  7. 7.Changes to scope. Written change orders
  8. 8.Ownership of deliverables. Client owns paid deliverables, provider keeps its know how
  9. 9.Independent contractor. No employment, provider handles its own taxes
  10. 10.Confidentiality. Both sides keep shared information private
  11. 11.Limitation of liability. Cap on damages, no indirect loss
  12. 12.Termination. Notice, breach, payment for work done

Provider

Customer

Workshop owner reviewing a services agreement on a laptop at his workbench

When to use a services agreement

Use a services agreement when one business performs work for another and the relationship can be described in a single document: a six month marketing retainer, monthly IT support for an office, a bookkeeping engagement, a training programme. It replaces the email that says sounds good, let us start Monday, which is where most payment disputes begin.

When the same client buys several separate projects over time, move the legal terms into a master service agreement template and put each project into a short statement of work. If you are an individual expert selling advice rather than delivery, the consulting agreement template is closer to what you need.

Short on time? Describe the engagement in one sentence and the ai contract generator drafts a services agreement with your parties, fee and notice period already in place.

Clause by clause

What each clause does and what to negotiate

Plain notes for every clause in the outline. Adapt them to your service and your local law.

  1. 1Services

    Describes the work in enough detail that a third party could tell whether it was done: tasks, frequency, location, deliverables.

    Negotiate. Concrete outputs and service standards instead of broad phrases such as marketing support or general maintenance.

  2. 2Client responsibilities

    Lists what the client must provide so the provider can do the work, and states that delays caused by the client do not count against the provider.

    Negotiate. Response times for approvals and what happens to the schedule and fees if the client is late.

  3. 3Fees

    States the price and the pricing model, including rates for extra work outside the agreed scope.

    Negotiate. Annual rate increases, minimum monthly hours on a retainer, and whether unused retainer hours roll over.

  4. 4Expenses

    Says which out of pocket costs, such as travel, software or materials, the client repays and whether prior approval is needed.

    Negotiate. A threshold above which expenses need written approval, and whether they are billed at cost or with a markup.

  5. 5Invoicing and payment

    Sets when invoices go out, when they are due and what happens when they are late.

    Negotiate. Payment terms, a deposit for new clients, and the right to pause work after an invoice is overdue.

  6. 6Term

    States whether the agreement covers a single project, a fixed period or an open ended relationship.

    Negotiate. Automatic renewal and the notice period needed to stop it.

  7. 7Changes to scope

    Requires extra work to be agreed in writing with its price before it starts.

    Negotiate. Who on each side can approve a change order.

  8. 8Ownership of deliverables

    Transfers rights in deliverables made for the client, usually after payment, while the provider keeps its methods, templates and tools.

    Negotiate. Whether the provider may reuse general know how and show the work in its portfolio.

  9. 9Independent contractor

    Confirms the provider is not an employee and is responsible for its own taxes, insurance and staff.

    Negotiate. Real independence matters more than the label. Control over how and when work is done drives classification.

  10. 10Confidentiality

    Protects non public information exchanged during the work.

    Negotiate. Duration after the agreement ends and exceptions for information required by law.

  11. 11Limitation of liability

    Caps each party exposure, commonly at the fees paid over a set period, and excludes indirect losses.

    Negotiate. The cap amount and exclusions for confidentiality breaches and gross negligence.

  12. 12Termination

    Explains how either party can end the agreement and requires payment for work completed up to that date.

    Negotiate. Notice period for convenience termination and a kill fee for work already scheduled.

Common mistakes

Small gaps that cost service businesses money

Scope written as a slogan

Full social media management means something different to every client. List channels, post counts and reporting instead.

No right to pause work

Without it, you keep working while invoices stay unpaid. Add a clear right to suspend after a set number of days overdue.

Changes agreed verbally

Extra work done on a call is rarely paid. A one line change order with the price closes the gap.

Contractor in name only

Setting the hours and tools of an independent provider can turn the relationship into employment, whatever the contract says.

Unlimited liability

A small retainer should not expose the provider to losses many times the fee. Cap liability and exclude indirect loss.

Silent auto renewal

A retainer that renews without a reminder leads to awkward refund requests. State the renewal and notice terms plainly.

In Signee

Fill it in and send it for signature

  1. 1

    Choose a starting point

    Generate the agreement from one sentence, or start from the Master Services Agreement or Consulting Agreement in the library.

  2. 2

    Fill the deal terms

    Enter parties, fee, payment days and termination notice. Empty fields are highlighted before you send.

  3. 3

    Adjust clauses

    Edit scope, expenses or liability in the editor, then save the result as your own template for the next client.

  4. 4

    Send and get paid

    Set signing order and reminders. The signed PDF is stored with key dates and renewal alerts.

This template is not legal advice. Signee is not a law firm, and the template is a general starting point. Rules on worker classification, late payment interest and consumer contracts differ between countries and states. For high value engagements, or when you sell to consumers rather than businesses, have a qualified lawyer review your version. The rest of the work, from sending to filing, runs in the same contract management software.

Services agreement template questions

What is the difference between a services agreement and a statement of work
A services agreement holds the legal terms and can include the scope. A statement of work describes a specific project, its deliverables, dates and price, and usually sits under a master agreement that holds the legal terms.
Is a services agreement the same as a consulting agreement
They overlap. A consulting agreement is a services agreement for advice and expertise, usually from an individual, with more attention to confidentiality and independent contractor status.
Should a services agreement have a fixed term
Project work usually ends when the project is delivered. Retainers usually run for a fixed term that renews unless either side gives notice, which gives both sides predictability.
Can I use this services agreement template with consumers
The template is written for business to business work. Consumer contracts carry extra rules on cancellation rights, unfair terms and price display that differ by country, so get local advice first.
How do I get a services agreement signed quickly
Send it by email link from Signee. Clients sign in the browser on any device without an account, reminders go out automatically, and you get the sealed PDF with an audit trail certificate.
Can I change the clauses
Yes. Every clause is editable. Treat the notes on this page as a checklist of what each clause should cover rather than fixed wording.

Send your services agreement today

Fill the template from your deal terms, send it for e-signature and keep the renewal date in view. Plans start at 24 USD a month billed yearly.

One sentence in, agreement with signature fields out.

Draft my agreement